Shipping Policy
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- Shipping Policy
At Sun Framez, we are committed to delivering your eyewear quickly, safely, and reliably. Please read the details of our shipping policy below:
1. Payment Method
We currently offer Cash on Delivery (COD) as our only payment option. You will pay for your order at the time of delivery. Please ensure someone is available at the delivery address to receive the package and make the payment.
2. Order Processing
Once your order is placed, it will be processed within 1–2 business days. After processing, your order will be packed and dispatched. You will receive a notification when your package is shipped.
3. Delivery Timeline
Our standard delivery time is typically 3–7 business days, depending on your location. Remote or less accessible areas may require additional time.
4. Shipping Charges
Shipping is free on all prepaid orders. For Cash on Delivery orders, a nominal handling fee may apply, which will be clearly communicated during checkout.
5. Address Accuracy
Please ensure all shipping information provided at the time of order is accurate and complete. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
If you need more details or support regarding your shipment, feel free to contact our customer support team at [email protected].